We’re a modern, cost-effective and honest Managed IT Support company based in Nottingham. Of course, a lot of people don’t really know what that is, so to put it short and sweet we’re a complete ‘one stop shop’ for almost everything IT related. That includes day to day IT Support, IT Projects, Cyber Security, Endpoint Management and much more. Our sophisticated tool set allows us to continuously monitor our client’s IT networks and resolve issues – sometimes without having to interrupt our clients work flow.
Our clients generally pay us a monthly fee and we take their IT off their plate and make sure it’s always in tip top condition. Find out more on our IT Support page.
Our humble beginnings
Back in late 2016, Directors Luke and Matt decided to take a plunge and bring new ideas to the IT Support & IT Services market around Nottingham, Derby, Chesterfield, Mansfield and the entire United Kingdom. That is exactly what they did, creating RoundWorks IT and offering a service that other IT Support companies would struggle to compete with.
Our company values
We’re friendly, communicative and relaxed. We do a great job, and whilst doing that great job, we enjoy it – our clients will most definitely back us up on that one! We’re a fair company. We’re fairly priced and treat our customers fair. We follow closely the golden rule of “treat others as you wish to be treated”.
Honesty is very much at the forefront of our business, we’re straight talking. We’ll tell you what is happening and why it’s happening, no poor excuses or made up stories – just the truth each and every time.
Our approach to running an IT services company is completely geared towards the needs of each of our clients. The processes and services we offer will differ for the needs of every business, and we have the capacity, knowledge, and understanding to reactively deal with the IT services needs of every business who use RoundWorks as their dedicated IT service provider.
As a growing business, we understand that the IT services you require today, will not be the same in a years time. Built with scalability in mind, we will provide constant support, recommendations and mentorship for growing businesses looking to expand their IT network. Whether this relates to protecting growing client data, securing business systems, or ensuring that each member of staff is working on a completely secure network, we are here to help at every step of the way.
Our small team reflects our ethos, and outlook towards work; personal, friendly business with every member of the team involved. Rather than emulating large IT firms and hiring a number of workers to pass the work to, we believe in personally consulting with (and carrying out the work for) all of our clients. Whilst this may seem obvious, this is not always standard practice, so you can rest assured that the services you are receiving are from the team members you speak to, who fully understand the exact IT services your business requires.