Managed Business IT Services

Business IT Services & Support Packages

In need of a dedicated IT service solution from a team you can rely on? If you’re looking for straight-talking IT services without the technical jargon, our team can help.

Small Business IT Services

Essentially, the IT Support packages from RoundWorks provide your company with ongoing, professional support from a remote team.

Whether you’re a small business owner in Nottingham beginning to establish a presence in the local area, or are just starting a business in Sheffield and want to get serious about your IT security, the level of dedicated support you will receive from our team will be the same.

Read on to learn more about how our IT support packages can seamlessly integrate with your business, no matter the size. More of a talker? Give our friendly team a call today on 0333 344 4645 to discuss an IT support package that is perfect for the specific needs of your business.

What you get for your money

Open 7am-7pm

Our IT Support desk is open from early AM to late PM

15 Minute Response Time

Super quick responses to the biggest or smallest of IT issues

Endpoint Management

Management, monitoring, support & reporting of your devices and IT networks

Patch Management

Ensuring all devices are up to date & secure

Month to month contracts

Rolling 30 day IT Support contracts

Remote & On-site support included

No call out fees or hourly rates for onsite visits

IT Audits

IT audits help you understand areas of concern and ensure your IT systems are up to modern standards

Dedicated account manager

Keeping the service personal with your own Account Manager

IT Services for Growing Businesses

Our IT support packages are not specifically crafted for small business. Our team simply knows the IT services that growing businesses require, and are able to create remote support packages to give businesses of all sizes the dedicated support they require.

Whatever the size of your business, we can help to take your internal IT systems to the next level. Whether that’s in terms of a systems security upgrade, migrating to a safer email provider, or simply providing remote monitoring to ensure back-end IT operations are running smoothly, our packages are built to cover all angles.

Questions We’re Asked

Why choose remote IT services over hiring an in-house professional?

The main benefits of a remote IT support team can be summarised in two points: Price and scalability. With a remote team, IT support is not only completely managed and taken out of your hands, but is also prepped to be scalable from day one.

Do I need IT support as a small business owner?

The issue with leaving IT support until it’s too late is simply that… it is often too late! And, whilst we do provide disaster recovery solutions if the worst does happen, we advise that you do not take the chance incase an issue gets to the disaster recovery stage.

Our Onboarding Process

  • Propose & Agree

  • Agent roll out

  • Initial IT Audit

  • Ongoing IT Support

Why RoundWorks IT?

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Because we know what businesses need

From startups and small businesses to established companies with offices across the country, we can provide the support you’ve been looking for.

Our services are rooted in transparency, with the clear aim of being cost-effective with each IT support package we provide.

We’d love to hear from you and create a managed IT support solution for your business.

Ready to talk IT support for your business?