Across Lincoln, more and more business owners are discovering the benefits of a bespoke IT support package from a dedicated team.

Our IT Support packages are centered around curing the headaches your business IT tasks are causing, and transforming any current issues into fully functional IT systems that operate smoothly.

With our expert team, we are here to provide both remote and on-site support for Lincoln businesses of all sizes. The support packages we offer are unique to each business, so you can rest assured that only support tasks and actions that need to be carried out, are carried out.
The red circles below highlight the services which are included in each of our IT support package; beyond that, we’d love to discuss creating a package that suits your business needs.

Ensuring the ongoing health of your IT systems is what our team does best (we’re also a friendly bunch to talk to, even if we do say so ourselves).

What exactly are Managed IT Support Services?

The IT Support services in Lincoln we provide range from remote systems support and IT security help, to on-site support and disaster recovery solutions in the event that the unthinkable happens. Often business owners will not consider IT support until it’s too late – this is why a bespoke support package is both necessary and incredibly useful to have.

Whether you own a startup business in Lincoln, or you’ve been in business for years and are looking for a team that can provide you with a detailed, unique support package, we’d love to be the team to help.

Keep your IT systems healthy and your worries to a minimum with a custom IT support package from a team that truly cares.

What you get for your money

Open 7am-7pm

Our IT Support desk is open from early AM to late PM.

15 Minute Response Time

Super quick responses to the biggest or smallest of IT issues.

Endpoint Management

Management, monitoring, support & reporting of your devices and IT networks.

Patch Management

Ensuring all devices are up to date & secure

Month to month contracts

Simple 30 day IT Support contracts

Remote & On-site support included

No call out fees or hourly rates for onsite visits

IT Audits

IT audits help you tackle areas of concern and ensure your IT systems are up to modern standards

Dedicated account manager

Keeping our service personal with your own Account Manager

Onboarding Process

  • Propose & Agree

  • Agent roll out

  • Initial IT Audit

  • Ongoing IT Support

Why RoundWorks IT?



Our IT Support services are centered around transparency, from clear pricing to regular updates; you’ll be kept in the loop at every step of the way.

Our IT Support services cater for businesses of all sizes, and we’d love to craft a bespoke support package (on top of our existing support services) for your business too.

So, whether you’re looking for complete outsourced IT support from a remote team, or an IT support company close enough to Lincoln to provide on-site support to your business for when you require that extra bit of assistance, we’re here to help.

IT services do not have to be drawn-out and boring. We take the jargon surrounding IT support and present it in plain English, so you know the exact services within the custom support package for your business.