RoundWorks IT

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Managed IT Services and Support

Managed IT Services and Support

As one of our Managed IT Services clients, you won’t have to worry about IT issues and nightmares, again.

We become your IT department, and with guaranteed 15 minute response times, 12 hours a day, 5 days a week, all you need to do is give us a ring or drop us a line whenever there’s problem and we’ll get it sorted.

Ah, our bread and butter, Managed IT Support or often referred to as Managed Services.

Our Managed IT Services includes 30 day rolling contracts, one monthly fixed fee, one company to monitor, manage, support and innovate your IT systems and infrastructures.

Your IT, becomes our IT.

No matter where your business is situated our Managed IT Services can come to you. We service companies in Nottingham, Mansfield, Derby, Sheffield, Chesterfield, Lincoln, Rotherham and across the East Midlands.

Why Managed IT Services

  • Lower IT costs vs inhouse staffing
  • Access to a wide variety of technical skillsets
  • No HR stresses, allowing you to focus on your business
  • A team of IT professionals beside you, 12 hours a day, 5 days a week
  • Experienced with the latest technology and upcoming technology, we’re always innovating
  • Centralised technology and consolidation; one supplier, all the boxes ticked
  • Increased service levels

What are Managed IT Services?

All inclusive, no holds barred, all you can eat IT Support. We’ll maintain your IT systems and be on hand 5 days a week, 12 hours a day for you and your staff.

We don’t just fix problems, we prevent problems and IT failures with monitoring, pro-active maintenance, IT audits and innovation.

We’re your partner in crime when it comes to IT, offering a dedicated account manager who’ll work with you, and not against you to achieve your IT goals. They’ll handle purchases, projects and most importantly, your relationship with us.

What’s included with our Managed IT Services?

  • All you can eat, unlimited IT Support from 7am-7pm weekdays
  • Updates & Patch Management; ensuring devices are up to date and your data is secure
  • Endpoint monitoring and management; we keep your IT running optimally
  • Microsoft 365/GSuite Management; we’ll manage your platforms
  • Site visits included in the single monthly fee
  • 3rd Party Vendor Management; we’ll save you time (and stress!) by dealing with 3rd parties on your behalf
  • 15 minute response times
  • Inclusive free IT audits; comprehensive and easy to understand

Get Started

Why choose RoundWorks IT for Managed IT Services?

Still not convinced? Here are some more reasons why we’re the right choice for your business…

1

We’re flexible, offering 30 day rolling contracts with fixed monthly fees

2

We’re dynamic and tailor our services based around your requirements

3

We’re an award winning, customer focused business

4

Support available Monday to Friday, 7am to 7pm with guaranteed 15 minute response times

5

We’re 5★ rated, highly reviewed and recommended

6

We offer dedicated account managers to ensure every client gets the best service possible

What our clients say...

Craig Burrows

13/10/2021

StarStarStarStarStar

Very quick response, problem solved........... Thanks Diogo

Jane Christian

05/10/2021

StarStarStarStarStar

Matt fantastic as always sorted my problem out in next too no time. Many Thanks

Linda Gannon

01/07/2021

StarStarStarStarStar

Exceptionally patient staff. very knowledgeable, extremely polite and quick to respond. Highly recommend.

Amin Govani

10/06/2021

StarStarStarStarStar

Thanks Matt, as always fantastic help. Best regards to you and the team.

james nee

21/05/2021

StarStarStarStarStar

As usual great service from a brilliant team Especially Fred!.Autocad/Windows 365 issue dealt with brilliantly .First class service !!

Sam Cook

12/05/2021

StarStarStarStarStar

Contacted RoundWorks IT for the first time this morning. My query/issue was solved within minutes. Fab, friendly service :)

April Chung

20/04/2021

StarStarStarStarStar

Thankyou for your continue support, nothing is ever too small or too big. The teams always friendly, patience and knowledgeable. For a small charity having a IT team at a finger tips save the charity money and time. Highly recommend RoundWorks IT.

Diann Turpin

22/03/2021

StarStarStarStarStar

RoundWorks are amazing and super efficient!

Load More

Enjoy our Dedicated Managed IT Services

Contact our team

Want to get started with our Managed IT Services? Drop us a line today and we’ll get to work on how we can start to help your business IT solutions.

Call us: 0333 344 4645

We look forward to hearing from you.

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