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Winner of the Customer Focus Initiative Award

By Luke Watts // 21st October 2020

Luke and Matt Winners of the Mansfield 2020 Customer Focus Initiative Award

We had the absolute pleasure of taking part in this years Mansfield and Ashfield 2020 Award Ceremony and walked away with our very own trophy for the Customer Focus Initiative Award. We are thrilled to have won and thank everyone involved for their support.

Luke Watts; Managing Director shares his thoughts.

It’s an honour to win the Mansfield & Ashfield 2020 Award for Customer Focus Initiative especially given the year we have all had, it’s a wonderful boost of positivity for the team here at RoundWorks IT. Since creating RoundWorks IT back in late 2016, our customers have always come first.

The experience here at RoundWorks IT is focused on the customer, IT is very niche to each business and the better we understand our customers, the better their IT infrastructures and their experience with IT will be. Each customer is assigned a Dedicated Account Manager which as we grow, means our customer always has a dedicated point of contact.

IT has a history of being faceless and robotic, we are here to change that and evolve with the times.