Ad hoc IT support is perfect for small to medium businesses who prefer to ‘pay as you go’ with a pre-paid block of hours.
Ad hoc support is available to you when you need it the most, and our team are ready and waiting to help assist you through a range of technological matters to get you back up and running.
Ad hoc IT, which can also be referred to as Break Fix IT, is a term to describe a service that is charged by the hour, as opposed to a rolling contract.
Our Ad Hoc IT support can be beneficial for businesses who:
Ad Hoc IT support comes as a pre-paid bank of hours, which can be renewed as and when required.
As part of our initial conversation, we get to know you and your business and the IT issue at hand. If you don’t require our managed IT support but need assistance when required, our Ad Hoc IT support comes as a pre-paid service, ready to be used when you need us the most.
We also provide a managed IT support service on a 30 day rolling contractual basis so that you can leave your IT, to us.
We’ll monitor, manage, support and innovate.
Not sure which service would be most beneficial for your business? See our comparison table below.
Ad Hoc Support
|Unlimited IT Support from 7am-7pm weekdays|
|Issue Specific Support|
|Remote & On-site IT Support included|
|30 Day Rolling Contracts|
|Endpoint Monitoring and Management|
|Virtual IT Directorship|
|Updates & Patch Management|
|Network Management & Monitoring|
|3rd Party Vendor Management|
|Dedicated Account Manager|
|IT Audits included (two per year)|
|15 Minute Response Times|
|Priced per Device or User, per Month|
|Pre-paid Bank of Hours|
Budget friendly: only pay when you need us
A team of focused professionals dedicated to supporting your organisation
A scalable managed service capable of growing with your business
Meet and exceed the latest security standards for your organisation
Tailored service to your specific needs
Lightening quick response times – our clients are always our top priority
Very quick response, problem solved........... Thanks Diogo
Matt fantastic as always sorted my problem out in next too no time. Many Thanks
Exceptionally patient staff. very knowledgeable, extremely polite and quick to respond. Highly recommend.
Thanks Matt, as always fantastic help. Best regards to you and the team.
As usual great service from a brilliant team Especially Fred!.Autocad/Windows 365 issue dealt with brilliantly .First class service !!
Contacted RoundWorks IT for the first time this morning. My query/issue was solved within minutes. Fab, friendly service :)
Thankyou for your continue support, nothing is ever too small or too big. The teams always friendly, patience and knowledgeable. For a small charity having a IT team at a finger tips save the charity money and time. Highly recommend RoundWorks IT.
RoundWorks are amazing and super efficient!
If you require ad hoc support to help you through a bump in the road, give us a call. We’ll provide you with upfront and honest advice from the word ‘hello’.
Call: 0333 344 4645
We look forward to hearing from you.