Managed IT Support for Businesses

As one of our Managed IT Support clients, you won’t have to worry about IT issues and nightmares, again.

We become your IT department, and with guaranteed 15 minute response times, 12 hours a day, 5 days a week, all you need to do is give us a ring or drop us a line whenever there’s problem and we’ll get it sorted.

Ah, our bread and butter, Managed IT Support.

At RoundWorks IT, we provide fully bespoke managed IT support solutions to businesses throughout the East Midlands.

What is Managed IT Support?

All inclusive, no holds barred, all you can eat IT Support. We’ll maintain your IT systems and be on hand 5 days a week, 12 hours a day for you and your staff.

We don’t just fix problems, we prevent problems and IT failures with monitoring, pro-active maintenance, IT audits and innovation.

We’re your partner in crime when it comes to IT, offering a dedicated account manager who’ll work with you, and not against you to achieve your IT goals. They’ll handle purchases, projects and most importantly, your relationship with us.

Your IT, becomes our IT.

No matter where your business is situated our Managed IT Services can come to you. We service companies in Nottingham, Mansfield, Derby, Sheffield, Chesterfield, Lincoln, Rotherham, Newark and across the East Midlands.

Our Managed IT Services includes 30 day rolling contracts, one monthly fixed fee, one company to monitor, manage, support and innovate your IT systems and infrastructures.

Contact our team

RoundWorks IT Managed IT Services

Fully-Managed Cyber Security

When it comes to IT security, the main question to ask yourself is would you leave your front door open? We hope the answer is no and this approach should be taken with your IT too.

Our cyber services are designed to be suitable for businesses of any size. We’ll monitor and maintain your systems to protect them from the latest vulnerabilities and threats to keep the internet sleuths at bay.

Our fully managed cyber security service includes:

  • An in-depth IT Audit.
  • Recommendations on how to protect your IT infrastructure.
  • Constant monitoring and innovation your IT systems.
  • Prevention of cyber attacks and minimisation of risks.

All included in our Managed IT Support Services

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Expert Cloud Services

From web hosting, Microsoft Azure, to public and private clouds. We can assist you with a range of cloud services to ensure your cloud IT infrastructure is connected and secure.

Our experts will recommend cloud services that are best fit, based on the specific needs of your business.

  • Management and support for your business’ cloud systems.
  • A range of web hosting options.
  • DDoS protection as standard.
  • Help with migration to Microsoft Azure.
  • Microsoft 365 options.
  • Expert advice on cloud firewalls, virtual desktops and more.

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Fast & Reliable Communications Solutions

Connecting you to the internet and connecting you with your customers, colleagues and suppliers. 

With our, quality assured, telephony and connectivity services we’ll help you and your business stay connected, save on costs, and maintain a reliable broadband connection!

Access industry leading VoIP systems, blazing fast business broadband, as well as wallet-friendly and reliable business mobile tariffs all managed in one place by our team.

Still asking why RoundWorks IT? Learn more about our service here:

  • No long term commitments: rolling monthly contracts.
  • Ongoing support ensures you’re not left in the dark. No lengthy telephone support queues.
  • We’re inclusive. Our setup costs are black and white.
  • On hand 12 hours a day, 5 days a week.
  • One reliable and trustworthy supplier (us!).

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What our clients say...

Rachel Green

21/01/2025

StarStarStarStarStar

A really nice team of people to speak with, they are always really helpful and so quick to respond!

Victor Umar

14/01/2025

StarStarStarStarStar

Tomas M

14/01/2025

StarStarStarStarStar

We couldnt be happier with the outstanding service from Roundworks IT! Their team is responsive, knowledgeable, and always goes above and beyond to solve our IT issues promptly. Theyve made a huge difference in keeping our systems running smoothly, and their proactive approach gives us peace of mind. Highly recommend their services to any business looking for reliable and professional IT support!

Nicola Moorhouse

09/01/2025

StarStarStarStarStar

Always a great help in quick timing.

Danielle Davis

26/09/2024

StarStarStarStarStar

These guys are awesome! We were in a mess before, without proper support and stuck in a firefighting, reactive hole. The team at Roundworks have supported us with everything you can imagine, right down to compliance!And no one ever moans that I raise 60 tickets a day that make absolutely no sense to anyone but me - they somehow manage to understand what we need!Would recommend to anyone :)

Rod Fuller

30/05/2024

StarStarStarStarStar

Needed a new laptop ! After 5 years heavy use needed an upgrade ! The team at RoundWorks IT were excellent at providing options and advice on what would best suit my needs. Then once the laptop arrived ( which was quick) they made the set up smooth and easy ! Highly recommend the team at RoundWorks IT. Great work - Thanks !

Tracy James

05/10/2023

StarStarStarStarStar

Really brilliant service. Always helpful and nothing is too much trouble. Highly recommended.

nick jones

25/09/2023

StarStarStarStarStar

Excellent service - always prompt as ever

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Also included with our managed IT support

Cyber Essentials Plus Logo.

Cyber Essentials

Cyber Essentials is a government-based scheme to protect your organisation, regardless of size, against frequent cyber attacks.

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Network Security

As approved vendors of WatchGuard network security appliances you can rest assured that your business network is fully protected.

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User Awareness Training

Ensuring that your staff are properly trained and understand how to spot cyber threats, such as phishing attempts, can significantly improve the resilience of your business systems.

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Endpoint Security

Our endpoint security services ensure your endpoint devices are secure and your network is secure from outside attacks.

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Penetration Testing

Our experts will perform tests across your IT systems to identify vulnerabilities that could lead to loss of data or even disruptions to your service.

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LED lights.

Data Recovery

Lost important business data? We can help recover your lost data with minimal disruption to your business operations.

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Laptop screen illuminating the keyboard.

Hardware

We work with local British suppliers to bring you the best IT hardware and audio visual equipment to help you run your business as efficient as possible.

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Note pad and fountain pen.

Consultancy

Our combined experience spans all facets of ICT including connectivity, telephony, server management and popular software applications.

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Tri[;e monitor desk setup with an iPad.

Leasing & Finance

Leasing is a way of paying for hardware and software over an agreed period, with no hefty upfront payments. A lease is equivalent to securing a loan from the hardware vendor.

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What you get with RoundWorks IT

Unique Managed IT support for your business

We’re here for the specific IT needs of your business. Our approach to Managed IT Support is simple; to provide businesses across the East Midlands and beyond with bespoke IT services from a team of experts, that don’t cost the earth.

Whether those services are managed desktop and server support, consultancy for your IT systems, or even PC health monitoring (with patch management) for peace of mind, we’d love to craft a package that works for your business (alongside our core IT support offerings).

Discover what an open and honest IT support company can do for you. We genuinely love IT (like you couldn’t already guess), so let’s have a chat.

Remote & Onsite Support

We offer both remote and onsite support allowing us to quickly resolve any issues you might have with your systems.

Proactive Monitoring

We proactively monitor your entire IT infrastructure so that vulnerabilities are spotted and fixed before they become a problem.

30 Day Rolling Contracts

We like to let our work do the talking. Our services are all on 30 day rolling contracts which means, you guessed it, no tie-in periods!

Dedicated Account Managers

Consistency is key to offering industry leading IT support. We offer dedicated account managers to ensure every client gets the best service possible!

15 Minute Response Times

Our support team is available Monday to Friday, 7am to 7pm providing you and your business with guaranteed 15 minute response times.

Vendor Management

When using one of our fully managed packages, we’ll handle all of the boring bits so you can focus on the things that matter most.

Looking for Managed IT Support?

Get started with our Managed IT Support

Want to get started with our Managed IT Support service? Drop us a line today and we’ll get to work on how we can start to help your business IT solutions.

Call us: 0333 344 4645

We look forward to hearing from you.

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