Managed IT Support:
when you need it

Your IT Department. No Headaches.

Managed IT Support

Managed IT Support

Ah, our bread and butter, Managed IT Support or often referred to as Managed Services.

30 day rolling contracts, one monthly fixed fee, one company to monitor, manage, support and innovate your IT systems and infrastructures. Your IT, becomes our IT.

So, what is Managed IT Support?

All inclusive, no holds barred, all you can eat IT Support. We’ll maintain your IT systems and be on hand 5 days a week, 12 hours a day for you and your staff.

We don’t just fix problems, we prevent problems and IT failures with monitoring, pro-active maintenance, IT audits and innovation.

We’re your partner in crime when it comes to IT offering a dedicated account manager who’ll work with you, and not against you to achieve your IT goals. They’ll handle purchases, projects and most importantly, your relationship with us.

  • All you can eat, unlimited IT Support from 7am-7pm weekdays
  • Site visits included in the single monthly fee
  • Endpoint monitoring and management; we keep your IT running optimally
  • Microsoft 365/GSuite Management; we’ll manage your platforms
  • Updates & Patch Management; ensuring devices are up to date and secure
  • 3rd Party Vendor Management; we’ll save you time (and stress!) by dealing with 3rd parties on your behalf
  • 15 minute response times
  • Inclusive free IT audits; comprehensive and easy to understand

Why Managed IT Support

  • Lower IT costs vs inhouse staffing
  • Access to a wide variety of technical skillsets
  • No HR stresses, allowing you to focus on your business
  • A team of IT professionals beside you, 12 hours a day, 5 days a week
  • Experienced with the latest technology and upcoming technology, we’re always innovating
  • Centralised technology and consolidation; one supplier, all the boxes ticked
  • Increased service levels

Why RoundWorks IT for your Managed IT Support needs?

  • We’re 5* rated, highly reviewed and recommended
  • We’re flexible, offering 30 day rolling contracts
  • Fixed monthly costs
  • We’re dynamic and tailor our services based around your requirements
  • We’re responsive, backed by our 15 minute SLA
  • We’re approachable, we’re here from 7am-7pm Mon-Fri (out of hours contracts are available)
  • We’re an award winning, customer focussed business

Managed IT Support - What's Included:

7am to 7pm Support from RoundWorks IT

7 am to 7 pm Support

From sunrise to sunset, our friendly support team is available Monday to Friday, from 7 am to 7 pm by telephone, email or live chat

15 Minute Responses from RoundWorks IT

15 Minute Responses

Your IT department, available 7 am to 7 pm, Monday to Friday - contractually backed

Endpoint Management from RoundWorks IT

Endpoint Management

Management, proactive monitoring, support and reporting of connected devices and IT networks

Update Management from RoundWorks IT

Update Management

Never miss an important update. All critical patches automatically applied; up to 120 critical applications supported

30 Day Rolling Contracts. No Risk.

30 Day Rolling Contracts - No Risk!

No tie-ins or golden handcuffs. Rolling contracts with simple billing and transparent pricing. Try us, like us, keep us!

Remote & On-SIte Support Included from RoundWorks IT

Remote & On-Site Support Included

No call-out fees or hourly rates for on-site visits. No hidden costs - guaranteed!

Inclusive IT Audits from RoundWorks IT

Inclusive IT Audits

A comprehensive audit of IT systems with non-technical reports to help you understand areas of concern and opportunities for improvement

Dedicated Account Management from RoundWorks IT

Dedicated Account Management

Our friendly team deliver exceptional service with a personal touch. No call scripts or automated bots allowed.

What Our Clients Say...

RoundWorks IT
Based on 125 reviews
powered by Google
Steve Miles
Steve Miles
11:00 26 Mar 20
Top support and swift response. Highly recommended
Janice Walker
Janice Walker
11:32 05 Mar 20
Amazing support - as always; thank-you.
Dominic Wigg
Dominic Wigg
10:34 06 Jan 20
Always polite and swift to resolve our IT issues. Thank you to all... at Roundworksread more
Gary Thorpe
Gary Thorpe
13:29 18 Dec 19
Roundworks were tasked with connecting us remotely with our end... customer. Very easy to deal with and dealt with our connection easily. Many more
Dean Victoria
Dean Victoria
11:10 21 Nov 19
Great team, know their stuff and save us from hours of trying to... figure out IT dramas ourselves. more
David Cambridge
David Cambridge
13:25 11 Oct 19
Great team to work with, they always deal with all our IT issues... quickly and efficiently and are always on hand to discuss future projectsread more
Chris Preston
Chris Preston
07:17 05 Sep 19
Resolved problem immediately well done Jenna excellent service once... again. Excellent service the team are well recommended,. Thank you for a fantastic more
Christopher McCormick
Christopher McCormick
12:08 03 Sep 19
I can't recommend RoundWorks enough for IT services and support.... They're knowledgeable, friendly, efficient and helpful. I've had a wide range of IT issues over the years which the guys at RoundWorks have quickly resolved for me. The customer service is second to more
james nee
james nee
07:52 03 Sep 19
As usual great service from a brilliant team. Problem fixed within... minutes of being reported. Always doing that little bit extra !!!???read more
John O'Hara
John O'Hara
14:16 28 Aug 19
How can I not give this company a 5 Star Review, their service is... second to none. The issue I had was resolved within 15 mins, outstanding service guys!read more
Jayesh Mistry
Jayesh Mistry
13:35 14 Aug 19
They just fix things and make it better...great service, quick... communication, they do the job straight away. 10/10. Very more
Marc Doughty
Marc Doughty
11:47 10 Jul 19
Great company to deal with. Extremely professional and polite.... Resolve any issues more
Demi Harman
Demi Harman
08:12 26 Jun 19
The Roundworks team are without a doubt the best, friendliest, most... knowledgeable and awesome bunch of IT experts I’ve ever had the pleasure to work with. They go above and beyond to ensure that any IT issue is solved. They're so willing to help with anything no matter how big or small and are always so positive and friendly. 5 stars really don't do these guys justice and it's an absolute pleasure to work with them!read more
Debbie Nixon
Debbie Nixon
16:14 18 Jun 19
Top class customer service from the RoundWorks team. Efficient and... friendly with issues resolved promptly every time. Highly recommended. Debbie, UKATAread more
Jessica Neal
Jessica Neal
12:47 06 Jun 19
The guys at Roundworks IT are really friendly and helpful. Any IT... query we have is dealt with really quickly and we are kept in the loop all the way. Highly recommended!read more
Danielle Garton
Danielle Garton
16:54 13 May 19
Absolutely amazing service, these guys go above and beyond. Even try... to fix problems that is not even there own software just to help! Would HIGHLY recommend. Danni Garton - Business Development Manager at 360 Recruitment Ltdread more
Next Reviews

Need Managed IT Support?

Interested in working together?

If you need a reliable, fast-moving, problem-solving team, drop us a line, and we’ll start thinking about how we can help you.

0333 344 4645

We look forward to hearing from you.

Yes, I would like to receive a free audit. Please contact me


Any IT issue, drop us a line and we'll get straight on it!

Drop us a Line

0333 344 4645

Our Hours

07:00 to 19:00 Mon - Fri