Managed IT Support

Based in Nottingham with client base spread across the entire UK, we provide Managed IT Support & IT Services to ensure your business runs smoothly – so you can focus on the important tasks. Our IT Support packages are tailored to suit each businesses requirements.

What exactly is Managed IT Support?

Gone are the days of the old break-fix model. IT Support companies like us are very different, we’re there each and every day at no additional cost. Managed IT Support provides on-going IT Support & IT Services at the fraction of the cost of an internal IT department.

We, RoundWorks IT manage, monitor and maintain your IT systems on your behalf. We use sophisticated software that provides us with realtime alerting, patch management, reporting, IT automation and tons more.

Our software agent is continuously monitoring, managing your IT systems 24 hours a day, 365 days a year. Our systems allow us to provide detailed reporting, which are used to build your IT Audits.

Of course, IT problems do still crop up and that’s why we’re here weekdays 7am-7pm for our clients.

Managed, Nottingham-Based IT Support Services 

It can be incredibly difficult for businesses to find trusted IT support solutions, particularly remote teams and startups on the lookout for an IT support company that fits both their needs and budget. And, whether that’s a business in Nottingham looking for Managed IT Support, a Derby startup in need of IT systems and support setup, or a chain of businesses across the Nottinghamshire area looking for IT experts to transform their current approach to IT and systems security, our friendly team have the expertise and tenacity to get the job done. 

We’re all about helping businesses of all sizes, with a transparent approach and a smile on our face as we get to work. Take a look at our services below for an idea of what our Nottingham-based IT support packages entail.    

What you get for your money

Open 7am-7pm

Our IT Support desk is open from early AM to late PM

15 Minute Response Time

Super quick responses to the biggest or smallest of IT issues

Endpoint Management

Management, monitoring, support & reporting of your devices and IT networks

Patch Management

Ensuring all devices are up to date & secure

Month to month contracts

Rolling 30 day IT Support contracts

Remote & On-site support included

No call out fees or hourly rates for onsite visits

IT Audits

IT audits help you understand areas of concern and ensure your IT systems are up to modern standards

Dedicated account manager

Keeping the service personal with your own Account Manager

Our Onboarding Process

  • Propose & Agree

  • Agent roll out

  • Initial IT Audit

  • Ongoing IT Support

Why RoundWorks IT?

15-minute-response-time-v1

Because we’re unique

Whether you’re a startup business or a large business with multiple sites, we cater for all.

We are fair, honest and straight-talking. We sound boring, right? Wrong. We’re a cheery bunch and that’s always at the forefront of our service.

Let’s take your IT worries off your plate and deliver you results, in a cost-effective manner.

Fancy us being your IT Support provider?